Our Company

Our Company

EXECUTIVE SUMMARY

As our reliable First National Insurance Public Company Limited (FNI) is one of the business unit under HTOO GROUP OF COMPANIES. FNI was established as a public company and granted the business licence (No.007) by Insurance Business Regulatory Board (IBRB) on June 14, 2013. With a strong management team and insurance professionals onboard, FNI has set out to become the largest insurance provider in both Life and Non-Life insurance products. Kyats 46 billion was initialy invested for the Paid-up capital and USD 500,000 capital was added to the company's working capital in 2014. Therefore FNI can write the insurance cover in both Myanmar Currency and US Dollars. FNI is offering 18 different types of insurance cover with our highly qualified and well-trained 200 over professional staff.

Our head office is in Yangon and the branches are in Mandalay, Monywa, Mawlamyine and Pyay, Mayangone (YGN), Sanchaung (YGN), Myitkyina and Naypyitaw. Moreover we have appointed certified regional offices in 19 township areas in Myanmar. So FNI can provide insurance covers to all across the Nation.

First National Insurance is delighted to state that it has the privilege of playing a critical role in Myanmar's social and economic reforms by ensuring peace of mind and promoting opportunities for prosperity nationwide.

FNI provides prompt 24 hours claims services and has been gaining the reputation of effective professional claims handling.

 

VISION

To become a leading Insurance Company in Myanmar Insurance Industry by fostering Industrial & Economic growth thereby improving quality of peoples’ lives.

MISSION

To help protect our customers from all kinds of peril by providing them with not only financial benefits but also peace of mind.

CORE VALUES

  • Integrity
  • Dedication
  • Team Spirit
  • Customer Centricity
  • Respect & Courtesy
  • Innovation

OUR QUALITY POLICIES

 

  • FNI must be the first choice of a customer whenever and wherever thinking about ''Peace of Mind" for his life, property and automobile etc.  We always support Myanmar insurance market with special attention on the awareness about the importance of insurance system.
  • FNI concentrates on canvassing business both on direct basis as well as through our agents. We have appointed qualified resident personnel in many townships across Myanmar either as branch offices or mobile teams to serve our insuring public in any way. We offer insurance solutions to the difficulties and problems of the insuring public with the acceptance of risks managed by qualified and experienced underwriters.
  • FNI seeks to establish a reputation for itself as an efficient and fair insurer by meeting its claims obligations in a prompt and efficient manner. To implement this resolution, we include in our team professionals such as counsels, surveyors, adjusters etc.
  • We shall continually maintain and improve our efficient and quality management system, meeting both the regulatory and ISO 9001:2015 requirements.

LINES OF BUSINESS

Through innovative product design & dedication to meet our customers’ needs, FNIP has positioned ourselves as the powerful regional insurance provider.

OUR LINES OF BUSINESS INCLUDE :

  1. Comprehensive Motor Insurance
  2. Fire Insurance
  3. Cash-in-Safe
  4. Cash in Transit
  5. Fidelity
  6. Life Assurance

Our lines of business are not limited to these. We will launch new product lines in the near future as we move forward.

SERVICES

We put focus on the following areas as we believe these areas are our core strengths in delivering our services:

  1. Identifying customer needs
  2. Promoting  Insurance awareness
  3. Managing customer's risk
  4. Responsive Claims Center
  5. Innovative Information & Technology
  6. Call Center

Our competitive advantage is that our services are prompt, and incorporate automated technology that will greatly reduce time & error in both underwriting & claim operations.

ORGANIZATION STRUCTURE

CORPORATE SOCIAL RESPONSIBILITY

To comply with international regulations and norms of conduct, and to become a recognized member of the United Nations Global Compact (UNGC).

OBJECTIVES

Promoting social value by providing insurance solutions to address the needs of our customers with respect to finance and health

Spreading knowledge about insurance throughout society to encourage higher living standards

Working to encourage the well-being of the ecosystem

Engaging our shareholders to establish trust in FNI

Maintaining transparency and establishing FNI as a safe place for our customers

 

The Ten Principles of The United Nations Global Compact

  1. Human Rights Businesses should support and respect the protection of internationally proclaimed human rights; and
  2. Make sure that they are not complicit in human rights abuses.
  3. Labour standards Businesses should uphold the freedom of association and the effective  recognition of the right to collective bargaining.
  4. The elimination of all form of forced and compulsory labour;
  5. The effective abolition of child labour; and
  6. The elimination of discrimination in respect of employment and occupation.
  7. Businesses should support a precautionary approach to environmental challenges;
  8. Undertake initiatives to promote greater environmental responsibility; and
  9. Encourage the development and diffusion of environmentally friendly technologies
  10. Businesses should work against corruption in all it forms, including extortion and bribery.

CODE OF CONDUCT

Our code of conduct is strongly tied to our values, beliefs and based on high business ethics. 

  1. Fairness in all areas of operations
  2. Anti-Corruption
  3. Protection of assets
  4. Transparency
  5. Good communication with stakeholders
  6. Fraud and Crime Prevention
  7. Anti-discrimination